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Roo McCrudden

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Activity overview

Latest activity by Roo McCrudden
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    Roo McCrudden commented,

    1. Guide
    2. ...
    3. End-user guide for Help Center
    4. Help Center guide for end users

    Asking again as Sherri did above, is this possible?  If you were to begin your Community with only one topic, is there a way to default the Community page to "Show All Posts" instead of "Show topi...

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    Roo McCrudden created a post,

    Way to Display Popular Topics - Guide

    Answered
    1. Community
    2. Guide Q&A

    Hi there,  Apologies if this has been posted before but I couldn't find it. I'd like to know is there a way to display popular search terms on the homepage below the search box. Slack have done thi...

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    Roo McCrudden commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Passing an email to your support address

    Thanks for the response Amie! Is there the ability to add in a different contact form via the HTML / CSS editor or anything along those lines in order to achieve what i want to do? 

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    Roo McCrudden commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Passing an email to your support address

    Hi there,  I was wondering is it possible to have the "Submit a Request form" send the submissions to an external email address rather than creating a ticket within Zendesk? Our organisation is usi...

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