Terry Knox
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Activity overview
Latest activity by Terry Knox-
Terry Knox commented,
We also don't seem to have interactions showing.
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Terry Knox commented,
+1 I would love to be able to browse Agents and Light Agents separately in the People section.
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Terry Knox commented,
^^^THIS^^^ We have thousands of Light Agents, so the People listing is basically useless.
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Terry Knox commented,
What Craig Willis said! It would be awesome to be able to exclude specific articles.
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Terry Knox commented,
We're in the same boat as Daniela - is there any planned reporting/functionality to deal with reopens, or do we just need to account for these situations in our own processes and reporting?
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Terry Knox commented,
+1 from here. Was very surprised to find I couldn't do this.
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Terry Knox commented,
^This
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Terry Knox commented,
Presumably this is coming in an update soon?
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Terry Knox commented,
@Graeme: Thanks! You learn something new every day!
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Terry Knox commented,
@Kshama: I'm pretty sure you can only schedule a dashboard. If you pop the report/s you want to send onto a dashboard, then click the little "clock" icon in the top-right corner, you shou...