Greg Liddle

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Latest activity by Greg Liddle
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    Greg Liddle commented,

    Thanks @Matt. That's what I will do...just wasn't sure if there was a better way or not.

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    Greg Liddle commented,

    On the Abandoned Ticket automation, is there a way to exclude tickets that are of type Task AND a due date is set to a future date? We have agents who get requests for things several weeks out in t...