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Daniel Mee

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Latest activity by Daniel Mee
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    Daniel Mee commented,

    1. Community
    2. Feedback on Chat
    3. Zopim Timestamps

    James, I agree that using the end-user's time zone would create the difficulties you described. For that reason, my preference would be that Zopim have a configurable single time zone setting, like...

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    • Daniel Mee
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    • 3 votes
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    Daniel Mee commented,

    1. Community
    2. Feedback on Chat
    3. Zopim Timestamps

    >what is the problem that is presented by the use of UTC?  Real people don't keep time in UTC. That's the problem. So every time we look at one of these chats, we have to do a conversion from UTC t...

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    • Daniel Mee
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    • 4 votes
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    Daniel Mee commented,

    1. Community
    2. Feedback on Support
    3. [COMPLETED] multiple option fields

    +1 to this request. I'd like to use this to sort tickets by 1. the features of our software that are involved and 2. the components of our hardware platform that are involved. These can both have m...

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    • Daniel Mee
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