Rodger Bradford
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Total activity54
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Last activity
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Member since
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Following0 users
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Votes12
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Activity overview
Latest activity by Rodger Bradford-
Rodger Bradford commented,
Hello Grzegorz Pogwizd, We are a small business and only have 4 reps. The reps cover specific territories across North America. It doesn't make sense for us to assign it to a pool. We would like...
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Rodger Bradford commented,
Grzegorz Pogwizd. It has been 7 months since your post. Has there been any progress regarding the assignment of leads to specific sales people from the Support/Sell app?
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Rodger Bradford commented,
Hi there, the solution doesn't address the problem of the lack of emails sent information the activity feed. As a user, I would find this useful and the reporting function only gives me a metric, ...
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Rodger Bradford commented,
I would like to be able to set up personal views for our agents without using up our allocation of shared views. It seems like an oversight that it cannot be done by an admin.
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Rodger Bradford commented,
Hello, I noticed that the Export takes quite a long time to complete. Is there any way to set some parameters? For example, I only need to see the activity from the past 7 days. If I could enter...
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Rodger Bradford commented,
Hello Laura, Thanks for your reply. I come from a Support background and love the automations, macros, triggers, and ticket status that are used in Support. Our company received a lot of sales co...
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Rodger Bradford commented,
Thanks Alice. I have submitted it to the Feedback page.
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Rodger Bradford created a post,
Sell: Days Since Last Communication Should Reset with Support Communication
Hello, I am seeing that communication through Support does not factor in DAYS SINCE LAST COMMUNICATION (DSLC) in Sell. Is this an expected behavior? Ideally, we would like to see the DSLC start o...
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Rodger Bradford commented,
Hello, I am seeing that communication through Support does not factor in DAYS SINCE LAST COMMUNICATION (DSLC). Is this an expected behavior? Ideally, we would like to see the DSLC start over when...
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Rodger Bradford commented,
Hello and thanks for the help article. I am wondering if Sell has the ability to link to our company's Dropbox? We have the Dropbox app in our Support environment and use it frequently. However,...