Rodger Bradford
-
Total activity25
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes10
-
Subscriptions7
Activity overview
Latest activity by Rodger Bradford-
Rodger Bradford commented,
@shanepinnell - Wow, that is a great idea. Would you be able to share some screen shots of the trigger set ups? This could be the break though that we have been waiting for.
-
Rodger Bradford commented,
I also would like to see this functionality. We use a trigger to route tickets to our agent in Europe based on the country. He receives them as open but it would be much better if they could appe...
-
Rodger Bradford commented,
Hello sophie, We are a small business and only have 4 reps. The reps cover specific territories across North America. It doesn't make sense for us to assign it to a pool. We would like to assign...
-
Rodger Bradford commented,
Emma Tett We recently set up Sell for our sales team and I am happy to share how we are using the Sell app in Support. The app can only send a lead to one person, let's call that person the Sell ...
-
Rodger Bradford commented,
Hello, we recently installed the Sell App for Support. One of the shortcomings is the inability to select the Assignee on the Sell side of things. From what I can gather, all of the Notify Sales ...
-
Rodger Bradford commented,
Has there been an official resolution to this issue?
-
Rodger Bradford commented,
@GraemeCarmichael - Thank you for the suggestion but I have looked through our list about a dozen times and used the search method that you have recommended. The field does not exist. Should I ma...
-
Rodger Bradford commented,
Hello, I cannot seem to find Ticket:Subject Text in the pull down list of trigger criteria. Am I missing something? Our company is on the Enterprise plan.