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Kristin Tomic

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Activity overview

Latest activity by Kristin Tomic
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    Kristin Tomic commented,

    1. Community
    2. Feedback on Talk
    3. Zendesk Talk Mobile App

    Bumping thread - this is absolutely an issue for my team. We're a small (4 member) group of support representatives that cover 21 hours a day, 6 days a week. The ability to handle calls on the go i...

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    • Kristin Tomic
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    • 2 votes
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    Kristin Tomic commented,

    1. Talk
    2. ...
    3. Managing Talk
    4. How can I troubleshoot Talk issues?

    My reps and I have Talk set to forward calls to our cell phones. When we answer, we hear the recording asking us to press a button to accept the call (I don't want calls going to personal voicemail...

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    • Kristin Tomic
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    Kristin Tomic commented,

    1. Community
    2. Feedback on Talk
    3. Zendesk Talk Mobile App

    I would also like to see a Talk app, or Talk functionality within the Support app. I manage a small call center where representatives use cell phones almost exclusively and work from home on a regu...

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    • Kristin Tomic
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    • 3 votes
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    Kristin Tomic commented,

    1. Community
    2. Support Q&A
    3. Bug in reporting tab

    I am also experiencing this issue in Chrome, Firefox, Edge, and IE. I have cleared caches and temp files with no resolution.

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    • Kristin Tomic
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