Mirjam Happel
- Total activity 52
- Last activity
- Member since
- Following 1 user
- Followed by 3 users
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Activity overview
Latest activity by Mirjam Happel-
Mirjam Happel commented,
I see that this is changed and bound do the role again like Insights... Why? Because how it is described here is more secure in terms of data protection. We have certain admins that should not see ...
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Mirjam Happel created a post,
Show more then 3 tickets in Support Topics Content Cues
It would be great if we could look for more tickets in the support topic content cues. A lot of the time these tickets have limited to no similarities and you cannot determine what to write about. ...
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Mirjam Happel commented,
When will we have the data displayed here available in Explore?
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Mirjam Happel commented,
Is there a way to see more than 3 related tickets? Very often I can not make out what kind of content would be relevant based on just 3 tickets.
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Mirjam Happel commented,
Hi Yamile, I understand what you mean now when you say you would like the assignee in the list of requests not the individual request. I'm not sure a consumer really needs this as they generally j...
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Mirjam Happel commented,
FYI point 3 is already possible... I have it in my ticket view already. I do believe a difference should be made between B2B and B2C tickets. B2C does not need all this and you want to keep it as s...
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Mirjam Happel created a post,
Inconvenience due to session expiring
CompletedIt has happened several times that I was creating a complex query and my session expired. I lost everything after that. Please fix this.
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Mirjam Happel commented,
Referencing point 8: Select actions under Perform the following actions. To add placeholders, type @. Where can I find a full list of placeholders? When I type "@". Options are not appearing.
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Mirjam Happel commented,
Thank you for your answer. This is what I need ;-) Mirjam
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Mirjam Happel commented,
@Ramin Thank you I just thought to ask here too just in case. thank you.