Fabio Strasser
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Activity overview
Latest activity by Fabio Strasser-
Fabio Strasser commented,
It would be great if you Max or Christina could post the resolution here. I'd be interested in disabling that as well!
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Fabio Strasser commented,
Hi Simon, I just searched the Zendesk Helpcenter on how to use Liquid Markup to calculate numeric values or use it in JSONs and didn't find anything. Could you help me out how this should look like?
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Fabio Strasser commented,
Unfortunately not for me:
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Fabio Strasser commented,
Could someone answer John Grenz question please. I have the same one: Would this work if we have multiple, separate instances?
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Fabio Strasser commented,
There's an option to do that in your profile. But for me that's not sufficient. Zendesk is focused on Views and that's where the Agents manage all of their Tickets. So that's where I would expect...
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Fabio Strasser commented,
Hi Daniel, how did you make this work? I tried putting in the html <a> URL and also tried pasting the URL itself, but it didn't work for me.
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Fabio Strasser created a post,
Search user fields without specifying the exact field
Today I have to add the name of the user field in the topbar search of Zendesk. I.e.: "userfield_customernumber:123456789". I'd like it to be the same way as it is for ticket fields. If I had a "c...
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Fabio Strasser commented,
Are there any new developments here? We'd like to know how often a trigger actually ran. ThanksFabio
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Fabio Strasser commented,
Any plans to add this data to Explore?
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Fabio Strasser commented,
I don't know what the problem might be. But maybe this time somebody from Zendesk might be able to help you out. ;-)