Fabio Strasser
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Activity overview
Latest activity by Fabio Strasser-
Fabio Strasser commented,
Didn't want to offend. Just wanted to know if you had any additional information. ;-) Thanks again Ash Divay !
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Fabio Strasser commented,
Ash Divay thanks! So you just took a guess that his might work?
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Fabio Strasser commented,
I think it might be a secret he wants to keep! ;-) Ash Divay Devan
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Fabio Strasser commented,
Are there any plans to add the ability to use the Zendesk apps in your mobile apps?
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Fabio Strasser commented,
Hi Carsten, how do identify in the Trigger which agent sent in this email? With the "current user" condition?
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Fabio Strasser commented,
If you don't want to select this manually, you can also set this Mail via an external HTTP Target right at Ticket creation. { "ticket": { "recipient": "mail@mail.mail" }}
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Fabio Strasser commented,
No, nothing.
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Fabio Strasser commented,
No, nothing really happens. If I click on "Side conversations" afterwards, nothing happens either. If I click on the "+" symbol, this little message pops up. And it will stay there forever and noth...
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Fabio Strasser commented,
I want the exact opposite. ;-) But in our instance it behaves the way you want. Trying to send a side conversation to a support address is not possible.
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Fabio Strasser commented,
Hey Ash, how did you know about the "ticket.ccs.size" thing? Is there some kind of cataloge where I could look that up?