Fabio Strasser

Total activity 485
Last activity July 07, 2020 12:12
Member since July 11, 2018 11:17

Following 0 users
Followed by 1 user
Votes 97
Subscriptions 341

Activity overview

Latest activity by Fabio Strasser

Fabio Strasser commented, July 07, 2020 08:47
Are there any plans to add the ability to use the Zendesk apps in your mobile apps?
- View comment
- Fabio Strasser
- Created July 07, 2020 08:47
- 0 votes
Fabio Strasser commented, July 03, 2020 09:15
Hi Carsten, how do identify in the Trigger which agent sent in this email? With the "current user" condition?
- View comment
- Fabio Strasser
- Created July 03, 2020 09:15
- 0 votes
Fabio Strasser commented, July 03, 2020 08:57
If you don't want to select this manually, you can also set this Mail via an external HTTP Target right at Ticket creation. { "ticket": { "recipient": "mail@mail.mail" }}
- View comment
- Fabio Strasser
- Created July 03, 2020 08:57
- 0 votes
Fabio Strasser commented, June 19, 2020 06:47
No, nothing.
- View comment
- Fabio Strasser
- Created June 19, 2020 06:47
- 0 votes
Fabio Strasser commented, June 19, 2020 06:33
No, nothing really happens. If I click on "Side conversations" afterwards, nothing happens either. If I click on the "+" symbol, this little message pops up. And it will stay there forever and noth...
- View comment
- Fabio Strasser
- Created June 19, 2020 06:33
- 0 votes
Fabio Strasser commented, June 16, 2020 09:51
I want the exact opposite. ;-) But in our instance it behaves the way you want. Trying to send a side conversation to a support address is not possible.
- View comment
- Fabio Strasser
- Created June 16, 2020 09:51
- 0 votes
Fabio Strasser commented, June 09, 2020 12:36
Hey Ash, how did you know about the "ticket.ccs.size" thing? Is there some kind of cataloge where I could look that up?
- View comment
- Fabio Strasser
- Created June 09, 2020 12:36
- 0 votes
Fabio Strasser commented, March 12, 2020 13:14
It would be great if you Max or Christina could post the resolution here. I'd be interested in disabling that as well!
- View comment
- Fabio Strasser
- Created March 12, 2020 13:14
- 0 votes
Fabio Strasser commented, March 09, 2020 15:26
Hi Simon, I just searched the Zendesk Helpcenter on how to use Liquid Markup to calculate numeric values or use it in JSONs and didn't find anything. Could you help me out how this should look like?
- View comment
- Fabio Strasser
- Created March 09, 2020 15:26
- 0 votes
Fabio Strasser commented, February 17, 2020 16:07
Unfortunately not for me:
- View comment
- Fabio Strasser
- Created February 17, 2020 16:07
- 0 votes