
Hendrick Hassert
-
Total activity9
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions4
Activity overview
Latest activity by Hendrick Hassert-
Hendrick Hassert commented,
https://support.zendesk.com/hc/en-us/community/posts/216284948-Auto-CC-user-s-on-Condition-Ticket-Create-
-
Hendrick Hassert commented,
My workaround: assume the requester's identity and use the client portal -> My Activities to browse for and view the ticket. Then use the browser's print function. Formatting is good and only the p...
-
Hendrick Hassert commented,
Same need here - use On Hold to indicate that a request is taken care of by development. This information does not transfer to the customer portal.
-
Hendrick Hassert commented,
Hi!Great feature! But - this part on the Notify Zendesk button "Whenever you add a comment to a Zendesk Support ticket, an email containing your comment is sent to the agent and any other agent who...