Hendrick Hassert
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Activity overview
Latest activity by Hendrick Hassert-
Hendrick Hassert commented,
My workaround: assume the requester's identity and use the client portal -> My Activities to browse for and view the ticket. Then use the browser's print function. Formatting is good and only the p...
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Hendrick Hassert commented,
Same need here - use On Hold to indicate that a request is taken care of by development. This information does not transfer to the customer portal.
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Hendrick Hassert commented,
Hi!Great feature! But - this part on the Notify Zendesk button "Whenever you add a comment to a Zendesk Support ticket, an email containing your comment is sent to the agent and any other agent who...