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Natalie F

  • Total activity 34
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Latest activity by Natalie F
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    Natalie F commented,

      I wholeheartedly agree Olaf. The last response (https://support.zendesk.com/hc/en-us/community/posts/115007285807/comments/360001961988 ) from Nicole, she stated "Stand by!" What happened to the ...

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    Natalie F commented,

    @Tom We are looking to move for the same reason. Does Smith.al have the option for multi operators?

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    Natalie F commented,

    I agree with Natalie Doran.   This is topic isn't "Answered" at all. Clearly there is a demand, and a number of your customers are constantly inquiring about this, without receiving any updates fro...

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    Natalie F created a post,

    Call Blocking not working

    Answered

    Hi there,  I saw that there is a means to block phone numbers in the settings, however we are still receiving calls from this number. I've entered the full 10 digit number with no spaces. Is this n...

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    Natalie F commented,

    The lack of communication from reps at Zendesk regarding this much needed feature, is very disappointing. We've only been with Zendesk a few months and are already looking at an alternative as this...

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    Natalie F commented,

    Hi Jenny,   Is there a way to have audible notifications via the speaker when the headset is plugged in? Our staff have other duties that place them out of their desk. So there is a high chance of ...

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    Natalie F commented,

    We are contemplating the same thing. Our 3 top sales people are on the road most of the time and as well are using their cellphones. The call quality is severely lacking and then have no way to edi...

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    Natalie F commented,

    Yes, is there an update on this? Will this service be available soon?