Baber
- Total activity 2
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 1
Activity overview
Latest activity by Baber-
Baber commented,
Hi Erin, I would like to send agents periodic SMS notifications if a ticket is within 3 hours of breaching SLA. Is it possible to use the REST API to retrieve information on Next SLA breach for...