Robin de Hen
- Total activity 9
- Last activity
- Member since
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- Votes 3
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Activity overview
Latest activity by Robin de Hen-
Robin de Hen commented,
Yes we need this indeed: Also, it would be great to choose if by mentioning @someone, the default action would be adding them as a Follower, instead of adding them as Cc. Our team uses the @mention...
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Robin de Hen commented,
@Brett, I tried something similar in the past but the problem is that a Light Agent is added as a CC and I can't send a notification to only the CC user.
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Robin de Hen commented,
This would be a very welcome feature. Our support teams sometimes need to ask a light agent for help. Our light agents should give a reaction within a certain time set. It would be great if a trigg...
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Robin de Hen commented,
We're having the same issue as Dan Derk, but without enabling the new CC features. Also with enabling it, it doesn't work anymore. This @mention feature is a very critical functionality in our comp...