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Katelyn Lemay

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Latest activity by Katelyn Lemay
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    Katelyn Lemay commented,

    1. Support
    2. ...
    3. Tickets
    4. About ticket archiving

    Hi, I'm trying to get data on archived tickets, specifically first_resolution_time_in_minutes and full_resolution_time_in_minutes. Archived tickets are not included in List Ticket Metrics queries, ...

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