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Dmitrijs Panfilovs

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Activity overview

Latest activity by Dmitrijs Panfilovs
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    Dmitrijs Panfilovs created a post,

    Reporting on custom ticket fields

    Answered
    1. Community
    2. Explore Q&A

    Hello,  I am trying out Zendesk Explore and I found issue with custom ticket fields.  I have several custom dropdown fields and they are showing up as tags, not display values. Could you please adv...

    • Dmitrijs Panfilovs
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    • 7 followers
    • 7 comments
    • 3 votes
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    Dmitrijs Panfilovs commented,

    1. Community
    2. Feedback on Support
    3. Forwarding email to external

    We have need for this feature as well. First time I checked for that in April, but still no solution found. Workarounds didn't work well in our case, looking forward for solution from Zendesk.   

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    • Dmitrijs Panfilovs
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    • 1 vote