Alex Squicimari

Total activity

11
Last activity

August 19, 2020 20:24
Member since

February 02, 2018 20:48
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Activity overview

Latest activity by Alex Squicimari

Alex Squicimari commented, August 19, 2020 20:24
This should be much more easier than working with json or API, just an export option and that is it, we have other things to do...
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- Alex Squicimari
- Created August 19, 2020 20:24
- 0 votes
Alex Squicimari commented, December 17, 2018 19:46
Hi Jessie: That worked, thanks a lot...
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- Alex Squicimari
- Created December 17, 2018 19:46
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Alex Squicimari commented, December 17, 2018 17:27
What if I want to assign the ticket to the agent who solves it, even if it is already assigned. I'm having issues that some agents are supposedly not solving any tickets, but it is because it was a...
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- Alex Squicimari
- Created December 17, 2018 17:27
- 0 votes
Alex Squicimari commented, March 16, 2018 14:25
So, you are telling me I have to be a Developer to be able to re-arrange a custom ticket field?????????
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- Alex Squicimari
- Edited March 16, 2018 14:25
- 1 vote
Alex Squicimari commented, March 14, 2018 15:39
We need to add a signature similar to the one below for our agents, until now that seems impossible in Zendesk. Is the an easy way to do this? With Freshdesk it was just copy and paste.... ...
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- Alex Squicimari
- Created March 14, 2018 15:39
- 1 vote
Alex Squicimari commented, February 02, 2018 20:48
Hello: I have a trial account and want to test the Ticket Forms but the option is not available. Is there any way to get this activated? Thanks
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- Alex Squicimari
- Created February 02, 2018 20:48
- 0 votes