
Alex Squicimari
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Total activity11
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Last activity
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Activity overview
Latest activity by Alex Squicimari-
Alex Squicimari commented,
This should be much more easier than working with json or API, just an export option and that is it, we have other things to do...
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Alex Squicimari commented,
Hi Jessie: That worked, thanks a lot...
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Alex Squicimari commented,
What if I want to assign the ticket to the agent who solves it, even if it is already assigned. I'm having issues that some agents are supposedly not solving any tickets, but it is because it was a...
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Alex Squicimari commented,
So, you are telling me I have to be a Developer to be able to re-arrange a custom ticket field?????????
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Alex Squicimari commented,
We need to add a signature similar to the one below for our agents, until now that seems impossible in Zendesk. Is the an easy way to do this? With Freshdesk it was just copy and paste.... ...
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Alex Squicimari commented,
Hello: I have a trial account and want to test the Ticket Forms but the option is not available. Is there any way to get this activated? Thanks