James Hanley
-
Total activity87
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions73
Activity overview
Latest activity by James Hanley-
James Hanley commented,
Hey Dan Cooper, Apologies for the slow reply, but thank you for jumping in and providing your use cases. Just to validate my understanding; It sounds like you're in a B2B company, and you need the...
-
James Hanley commented,
Hey Atzikas, James here from the Zendesk Product team, I don't want to detract from Chandra's suggested solution, but I'm interested in knowing a bit more about your field and use case. Can you exp...
-
James Hanley commented,
Hey Sushma, Thanks for the suggestion. Would love to know more about your use case - or anyone else following - how would you use the information? What would you like to do with it, if it was avail...
-
James Hanley commented,
Hey Shiva Sesham, James here from the Product team. At the moment we don't have any plans to allow re-formatting of the date on the user's profile beyond what we currently support with language set...
-
James Hanley commented,
Hey Maria, James here from Zendesk. Is this something you could achieve via the create_or_update_many users API? If not, I'm interested to learn more about your needs. Thanks,James
-
James Hanley commented,
Hey Cat, Thanks for the more detailed explanation. The reason I suggested Sunshine Profiles is because I thought you wanted to segment user fields based on the brand or team the end-user has member...
-
James Hanley commented,
Hey Cat, James here from Zendesk, thanks so much for this feedback. Recently we launched the ability to switch between user profiles in the customer context powered by Sunshine Profiles. Here is a ...
-
James Hanley created a post,
Temporary removal of “Page view” events for an enhanced future experience
In December last year, the Sunshine Guide Events App EAP was launched as an extension to the Zendesk Standard Events EAP. Coinciding with some API changes we're making to the Events API, we will b...
-
James Hanley created an article,
Announcing General Availability of Sunshine Unified Profiles and Custom Events
Today we're excited to announce the General Availability of Sunshine Unified Profiles and Custom Events. Sunshine is our open and flexible CRM platform, that allows you to connect all your customer...
-
James Hanley commented,
Hey Tara, thanks for raising this. I've raised a ticket on your behalf and sent to our engineers who are looking into this now. James