Max McCal
-
Total activity502
-
Last activity
-
Member since
-
Following0 users
-
Followed by15 users
-
Votes8
-
Subscriptions380
Activity overview
Latest activity by Max McCal-
Max McCal commented,
Hi, Meg - Without being too specific – we're still in development and things are subject to change – we do plan for all ticket attachments to be covered by our first release.
-
Max McCal commented,
Hey, all -- Dropping in to this thread to mention that we are actively working on a Malware Scanning tool in Zendesk, and we're looking for some customer eyes to come see what we're planning. If yo...
-
Max McCal commented,
Hey, all -- Dropping in to this thread to mention that we are actively working on a Malware Scanning tool in Zendesk, and we're looking for some customer eyes to come see what we're planning. If yo...
-
Max McCal commented,
Hi, all - I wanted to summarize what I hear to be the concerns raised in this thread. There are some very good concerns, and we know the current situation is not optimal. Sign in on host mapped acc...
-
Max McCal commented,
Hi, Peider - Since the time of the last update here we have assigned one of our development teams to this issue. At present we are finalizing technical decisions and implementing a solution for vi...
-
Max McCal commented,
Hey, Lila - My apologies for the lack of response, I apparently was unsubscribed from this thread! Our long term goal is to create a granular system for permissions application like you're discuss...
-
Max McCal created an article,
Announcing subscription management permission for admins
Announced on Available on February 8, 2021 February 8, 2021 What's new? Beginning today, Zendesk is introducing an enhancement which will allow you to grant subscription management permi...
-
Max McCal commented,
Hi, Marci - If you turn on the "Anyone can submit tickets" feature, users can create a password, but they are not required to. I would recommend opening a ticket with our support team.
-
Max McCal created an article,
Announcing enhanced custom agent roles
Announced Available December 8, 2020 December 8 - 9, 2020 What's changed? As of December 7, 2020, Zendesk has enhanced the custom agent roles feature, which enables you to define custom per...
-
Max McCal commented,
That's correct, yes.