
Max McCal
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Total activity498
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Last activity
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Member since
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Followed by14 users
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Activity overview
Latest activity by Max McCal-
Max McCal commented,
Hi, Peider - Since the time of the last update here we have assigned one of our development teams to this issue. At present we are finalizing technical decisions and implementing a solution for vi...
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Max McCal commented,
Hey, Lila - My apologies for the lack of response, I apparently was unsubscribed from this thread! Our long term goal is to create a granular system for permissions application like you're discuss...
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Max McCal created an article,
Announcing subscription management permission for admins
Announced on Available on February 8, 2021 February 8, 2021 What's new? Beginning today, Zendesk is introducing an enhancement which will allow you to grant subscription management permi...
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Max McCal commented,
Hi, Marci - If you turn on the "Anyone can submit tickets" feature, users can create a password, but they are not required to. I would recommend opening a ticket with our support team.
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Max McCal created an article,
Announcing enhanced custom agent roles
Announced Available December 8, 2020 December 8 - 9, 2020 What's changed? As of December 7, 2020, Zendesk has enhanced the custom agent roles feature, which enables you to define custom per...
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Max McCal commented,
That's correct, yes.
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Max McCal commented,
Hey, all - Sorry for taking so long. I had to chase down the source of this update, but here we are: For Support Email, if you previously added CNAME records to power Amazon SES, these can be remo...
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Max McCal created an article,
Release Notes Through 2020-11-13
Hello, thanks for reading! Here are our release notes for the week of November 7th through the 13th. Support For Support Email, if you previously added CNAME records to power Amazon SES, these c...
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Max McCal created an article,
Updated user interface for Custom Roles management
Announced on Rollout October 26, 2020 October 26, 2020 to November 9,2020 Beginning today (October 26th, 2020) you may notice interface improvements to the Roles management page in ...
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Max McCal commented,
Official comment I wish I could have been making this post much sooner, but we are glad to say this has been achieved. We now use the words "Blocklist" and "Allowlist" in all Zendesk products. Please let us know if...