Martin Grøn

1. Cross Product
2. ...
3. Using the Zendesk Agent Workspace
4. Composing messages in the Zendesk Agent Workspace

When recieving a new offline message through the chat channel, it's not available in the app - do you know when you expect to fix that issues? Other than that (and the reverse comments) we are real...

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• Martin Grøn
• Created September 29, 2020 06:09
• 1 vote

1. Community
2. Feedback on Talk
3. Zendesk Talk Mobile App

In the latest product news webinar, they showed that an upcoming version of the app, will have the option to login and out of the Talk, so there will no longer be a need to open a browser to do thi...

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• Martin Grøn
• Created October 03, 2019 06:23
• 0 votes

1. Community
2. Feedback on Talk
3. Zendesk Talk Mobile App

We are contemplating moving from Zendesk Talk due to this missing feature - and the complaints we get on the voice quality.  I am not sure if there are any improvements on the voice quality if you ...

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• Martin Grøn
• Created April 20, 2018 08:54
• 1 vote

1. Support
2. ...
3. More integrations
4. Microsoft: Setting up the Microsoft Teams - Zendesk Support Integration

What I am missing - I am not seeing Zendesk in my Teams apps when I click the + sign :(  

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• Martin Grøn
• Created March 14, 2017 18:58
• 0 votes

1. Support
2. ...
3. Salesforce integration
4. Legacy Salesforce: Setting up sending Zendesk tickets into Salesforce

Hi Ben, I only have one Zendesk option in Salesforce - and it is only called Zendesk - I am not sure What I am missing to get the 3 options. How do I get the 3 others, I am sure I missed a guide so...

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• Martin Grøn
• Created December 28, 2016 12:54
• 0 votes