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Charles Nadeau

  • Total activity 317
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Activity overview

Latest activity by Charles Nadeau
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    Charles Nadeau commented,

    Hi Graeme,  The DELETE endpoint now archives the article instead of deleting it: https://developer.zendesk.com/rest_api/docs/help_center/articles#archive-article As you mention, we don't have an en...

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    Charles Nadeau created an article,

    Using the API dashboard

    The Zendesk API is supported by a dashboard in the Zendesk Support admin interface. The API dashboard lets you do the following tasks: Enable password or token access to the API Create API tokens...

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    Charles Nadeau commented,

    Hi Ashish, I set up a redirect on the link to bypass this page and go directly to the release notes on help.zendesk.com.  Thanks. Charles

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    Charles Nadeau commented,

    You can use the following Java client for the Zendesk REST API: https://developer.zendesk.com/rest_api/docs/api-clients/java The Java source code for the client is available on Github.  

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    Charles Nadeau created an article,

    Release notes

    Support release notes are available on Zendesk's Help Center.

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    Charles Nadeau created an article,

    We've moved

    The service notifications have moved to the Service notifications section on help.zendesk.com, the new Help Center for cross-product and general company content. Notifications will no longer be dis...

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    Charles Nadeau created a post,

    New tutorial is up - Build a server-side Zendesk app

    You've heard that version 2 of the Apps framework lets you use server-side technologies. A new step-by-step tutorial series in Help Center shows you how to build and deploy a small server-side Zend...

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    Charles Nadeau commented,

    Hi Ricardo, Try using the User Identities API instead, particularly the Update Identity endpoint.

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    Charles Nadeau commented,

    The supported Bootstrap JS components have been added to the docs: https://developer.zendesk.com/apps/docs/agent/supported_libraries#bootstrap-v2.3  

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    Charles Nadeau commented,

    We updated the doc on the recent_activity helper: https://developer.zendesk.com/apps/docs/help-center-templates/advanced_helpers#recent_activity-helper Thanks.