Charles Nadeau

Total activity 2286
Last activity March 19, 2020 16:33
Member since December 05, 2012 21:00

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Followed by 31 users
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Activity overview

Latest activity by Charles Nadeau

Charles Nadeau commented, March 19, 2020 16:33
Hi Dennis, I updated the link. Thanks for bringing it to our attention. You can get started with the Guide developer resources at https://support.zendesk.com/hc/en-us/articles/360002101028.
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- Charles Nadeau
- Created March 19, 2020 16:33
- 0 votes
Charles Nadeau commented, March 11, 2020 23:02
Hi Shay, I assume you're referring to the gist at https://gist.github.com/chucknado/40ff923e6a2eef6ad529bf32cd12640f? The error could mean the API didn't find any of the following records in your a...
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- Charles Nadeau
- Edited March 11, 2020 23:18
- 2 votes
Charles Nadeau commented, February 19, 2020 18:50
Thanks, Scott. For those who want to learn more, see Indirect key-based addressing on www.oxygenxml.com. In our case, we use production urls in all DITA topics. If a linked article doesn't exist on...
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- Charles Nadeau
- Edited February 19, 2020 20:04
- 0 votes
Charles Nadeau commented, January 06, 2020 20:57
New Sunshine EAP to work with your data: Sunshine Data Manager The Sunshine Data Manager gives you full control over your Sunshine custom objects and relationships in Admin Center. Previously you c...
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- Charles Nadeau
- Created January 06, 2020 20:57
- 0 votes
Charles Nadeau created an article, November 21, 2019 18:16
Complying with Privacy and Data Protection Law in Zendesk Sunshine Conversations
This guide describes how certain features and functionality in Zendesk Sunshine Conversations can assist with your obligations under privacy law. To learn about meeting your obligations in other Z...
- Charles Nadeau
- Edited December 02, 2019 17:55
- 1 follower
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- 0 votes
Charles Nadeau commented, November 21, 2019 17:33
Hi Chuck, Ephemeral content like release notes and announcements don't follow the same process. This content is produced by program or product managers directly, not the Docs team. It's all a manua...
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- Charles Nadeau
- Edited November 21, 2019 18:25
- 0 votes
Charles Nadeau commented, November 21, 2019 16:58
Hi Christophe, The use case in this article is really about publishing the same article in different sections of the same Help Center. You can still use the Help Center API to publish content maint...
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- Charles Nadeau
- Created November 21, 2019 16:58
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Charles Nadeau created an article, October 25, 2019 21:05
More integrations
Redirect to existing integrations section: https://support.zendesk.com/hc/en-us/sections/200623816
- Charles Nadeau
- Edited October 30, 2019 00:19
- 1 follower
- 0 comments
- 0 votes
Charles Nadeau created an article, October 25, 2019 21:04
Jira integration
Redirect to JIRA integration section: https://support.zendesk.com/hc/en-us/sections/360005932693
- Charles Nadeau
- Edited November 12, 2019 21:10
- 1 follower
- 0 comments
- 0 votes
Charles Nadeau created an article, October 25, 2019 21:02
Salesforce integration
Redirect to Salesforce integration section: https://support.zendesk.com/hc/en-us/sections/360005906694
- Charles Nadeau
- Edited October 30, 2019 00:18
- 1 follower
- 0 comments
- 0 votes