Charles Nadeau
- Total activity 383
- Last activity
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Activity overview
Latest activity by Charles Nadeau-
Charles Nadeau commented,
A new EAP opportunity for mobile developers! New mobile Chat SDK The current version of the mobile Chat SDK has been around for a couple of years. Based on your feedback, we've completely re-writte...
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Charles Nadeau commented,
Hi William, You have to use the Create Article endpoint and specify more properties for each article, such as the article's initial author and section, as well as it access permissions. Here's a qu...
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Charles Nadeau created an article,
Authenticating users in Chat
Fastpath: Dashboard > Settings > Security Tip: This article only applies if you have Zendesk Chat Phase 4. See Determining your Zendesk Chat account version. If you're on a previous version, au...
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Charles Nadeau created an article,
Complying with GDPR in Zendesk Insights
The General Data Protection Regulation (GDPR) is a European privacy regulation that aims to strengthen the security and protection of personal data in the European Union. To be compliant with GD...
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Charles Nadeau created an article,
Complying with GDPR in Zendesk Bime
This article describes how certain features and functionality in Zendesk Bime can assist with your data controller obligations under GDPR. To learn more about GDPR, your role as data controller, o...
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Charles Nadeau created an article,
Complying with GDPR in Zendesk Explore
This article describes how certain features and functionality in Zendesk Explore can assist with your data controller obligations under GDPR. The users in Explore are agents managed in Zendesk Sup...
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Charles Nadeau created an article,
Complying with GDPR in Zendesk Connect
This article describes how certain features and functionality in Zendesk Connect can assist with your data controller obligations under GDPR. To learn more about GDPR, your role as data controller...
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Charles Nadeau created an article,
Complying with GDPR in Zendesk Talk
This article describes how certain features and functionality in Zendesk Talk can assist with your data controller obligations under GDPR. Users in Zendesk Talk are managed in Zendesk Support. In ...
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Charles Nadeau created an article,
Complying with GDPR in standalone Chat accounts
A Zendesk Chat account can be created in Zendesk Support or can exist as a standalone account. This guide describes how features and functionality in standalone Chat accounts can assist with your ...
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Charles Nadeau created an article,
Complying with GDPR in Zendesk Chat
A Chat account can be created in Zendesk Support or can exist as a standalone account. This guide describes how features and functionality in Chat created in Support and in Zendesk Message can ass...