Charles Nadeau
- Total activity 897
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Activity overview
Latest activity by Charles Nadeau-
Charles Nadeau created an article,
Complying with Privacy and Data Protection Law in Zendesk Sunshine Conversations
This guide describes how certain features and functionality in Zendesk Sunshine Conversations can assist with your obligations under privacy law. To learn about meeting your obligations in other Z...
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Charles Nadeau commented,
Hi Chuck, Ephemeral content like release notes and announcements don't follow the same process. This content is produced by program or product managers directly, not the Docs team. It's all a manua...
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Charles Nadeau commented,
Hi Christophe, The use case in this article is really about publishing the same article in different sections of the same Help Center. You can still use the Help Center API to publish content maint...
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Charles Nadeau created an article,
More integrations
Redirect to existing integrations section: https://support.zendesk.com/hc/en-us/sections/200623816
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Charles Nadeau created an article,
Jira integration
Redirect to JIRA integration section: https://support.zendesk.com/hc/en-us/sections/360005932693
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Charles Nadeau created an article,
Salesforce integration
Redirect to Salesforce integration section: https://support.zendesk.com/hc/en-us/sections/360005906694
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Charles Nadeau created an article,
Slack integration
Redirect to Slack integration section: https://support.zendesk.com/hc/en-us/sections/360005906734
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Charles Nadeau created an article,
Sunshine custom objects guide for non-developers
Zendesk provides many types of native data objects for storing and managing your customer data, including tickets, users, organizations, and more. However, it can't provide every possible type of ...
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Charles Nadeau commented,
A new EAP opportunity for mobile developers! New mobile Chat SDK The current version of the mobile Chat SDK has been around for a couple of years. Based on your feedback, we've completely re-writte...
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Charles Nadeau commented,
Hi William, You have to use the Create Article endpoint and specify more properties for each article, such as the article's initial author and section, as well as it access permissions. Here's a qu...