Charles Nadeau created an article,
The beta makes the following additions to the Curlybars templating language: New settings object New json_stringify helper for your JavaScript code settings object In addition to all the existing...
Charles Nadeau created an article,
You must sign up for the Theming Center beta to use Theming Center. If you are in the beta, please give us feedback in the Theming Center community. Each Help Center theme has a manifest.json fil...
Charles Nadeau created an article,
The Zendesk Help Center provides end users with a default HTML form for submitting tickets: It's a good starting point but it might not meet all your needs. Here are other options, including: C...
Charles Nadeau commented,
Thanks for the feedback. I added a line to the article specifying that to install or modify the integration in HipChat, you must be a HipChat owner or administrator, not just a room administrator.
Charles Nadeau commented,
OK, it looks like the Authenticate UI doesn't appear if the integration was authenticated previously. Mine doesn't show the Auth UI after installing the integration. The integration remembers your ...
Charles Nadeau commented,
HipChat basic trial. On the Configure tab, you don't get anything after entering your subdomain to complete your Zendesk URL and clicking Authentication with Zendesk?
Charles Nadeau commented,
Hey Alan, I updated the article. Some of the steps about enabling the integration were removed from the UI. I just ran a test setup of the integration and it worked for me. Let me know if you have ...
Charles Nadeau commented,
Hi Sofie, You can get OAuth access tokens in a couple of ways: If you want each user to grant access, you can set up an authorization flow that returns an access token to your app. See Using OAuth...
Charles Nadeau commented,
Hi Felix, Zendesk only implements CORS for requests authenticated with OAuth access tokens. You'll need to set an Authorization header with a bearer token. For more info, see Making cross-origin, b...
Charles Nadeau commented,
For an API token, append '/token' to your username and use the token as the password: url = 'https://your_subdomain.zendesk.com/api/v2/users/123.json' r = requests.get(url, auth=('user@example.com/...