Brian Adkins
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Activity overview
Latest activity by Brian Adkins-
Brian Adkins commented,
Accordions do not seem functional on mobile ... at least not on iPhone's current mobile safari or Google Chrome
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Brian Adkins commented,
Wow... we just switched to Help Center and the article formatting is terrible. In the old portal, I could click on some text and the formatting bar would tell me which heading style was used... no...
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Brian Adkins commented,
I don't think there is a viable third option.... you can use the exiting connector to either: Push ticket data into Salesforce custom objects or Simply display relevant ZD ticket data on the SF ...
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Brian Adkins commented,
We use the Web Portal... We'd like to switch to the Help Center, but we would lose functionality at this point... waiting until HC catches up with WP
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Brian Adkins commented,
BTW... I've subscribed to this thread and will respond to all future notifications via email. : )
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Brian Adkins commented,
From a usability perspective, ZD missed the mark here.... There should be one set of rules for our customer to follow Tickets: log in and post a comment or simply reply via email Forums: log in ...