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Ray Light

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Latest activity by Ray Light
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    Ray Light created an article,

    Insights recipe: Ticket creation heatmap

    By Ray Light, GoodData Insights has now been removed for most customers. If you used Insights before, you'll now need to move to Explore, the latest generation of reporting for Zendesk products....

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    Ray Light created an article,

    Insights recipe: First reply time heatmap

    By Ray Light, GoodData Insights has now been removed for most customers. If you used Insights before, you'll now need to move to Explore, the latest generation of reporting for Zendesk products. ...