DeShawn Witter

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Organizing knowledge base content in categories and sections

Hi Paul! I was able to conduct a test and confirm that when the Operations tag is applied, if the agent has managing permissions the section & articles will be visible. If the agent has Help Center...

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• DeShawn Witter
• Created July 09, 2016 23:27
• 0 votes

1. Guide
2. ...
3. Supporting multiple languages in Help Center (Guide Professional and Enterprise)
4. Changing your Help Center design based on your end-user's language (Guide Professional and Enterprise)

@Andreas Dynamic Content placeholders will not work in articles, unfortunately. As a workaround, you can remove the language identifier from the URL (en-us, for example) and it should display in t...

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• DeShawn Witter
• Created December 31, 2015 20:23
• 0 votes