Erica Wass

Total activity 316
Last activity January 23, 2020 04:43
Member since December 01, 2015 00:39

Following 0 users
Followed by 8 users
Votes 1
Subscriptions 194

Activity overview

Latest activity by Erica Wass

Erica Wass commented, January 23, 2020 04:43
Thanks Matt. Creating a ticket.Erica
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- Erica Wass
- Edited January 23, 2020 04:43
- 0 votes
Erica Wass commented, January 21, 2020 12:44
Official comment
Thanks for writing Azhar. We have located your ticket and will take a look and get back to you.
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- Erica Wass
- Created January 21, 2020 12:44
- 0 votes
Erica Wass commented, January 17, 2020 04:34
Thanks Lee. I have created tickets for your inquiries and will respond shortly.
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- Erica Wass
- Created January 17, 2020 04:34
- 0 votes
Erica Wass created an article, September 30, 2019 23:48
Release Notes Through 2019-09-27
1. Zendesk updates
2. Release Notes
App Marketplace (Support) indicates the app is available for Zendesk Support. (Chat) indicates the app is available for Zendesk Chat. New: PagerDuty (Support) PagerDuty's real time ope...
- Erica Wass
- Edited September 30, 2019 23:48
- 4 followers
- 0 comments
- -2 votes
Erica Wass created an article, September 30, 2019 23:41
Release Notes Through 2019-09-20
1. Zendesk updates
2. Release Notes
Zendesk Chat Fixed [Widget] A bug where 'isChatting' is returning true when it should actually be returning false. [WIdget] A bug where the Chat Start API was firing when chat ended in Guide/Help ...
- Erica Wass
- Edited September 30, 2019 23:41
- 1 follower
- 0 comments
- 0 votes
Erica Wass created an article, September 30, 2019 21:55
Release Notes Through 2019-09-13
1. Zendesk updates
2. Release Notes
Zendesk Sunshine Objects: Bulk Delete of Custom Objects is now available to be used through our Jobs endpoint: https://developer.zendesk.com/rest_api/docs/sunshine/jobs Zendesk Talk Talk Partn...
- Erica Wass
- Edited September 30, 2019 21:56
- 1 follower
- 0 comments
- 0 votes
Erica Wass created a post, July 12, 2019 05:52
How to leave feedback for this EAP
1. Community
2. Zendesk Integration EAP - Events Connector for Amazon EventBridge
We want to hear what you have to say about this feature, because ultimately we're building it for you. Below, you can find some guidelines on the best ways to let us know what you think. Where to g...
- Erica Wass
- Created July 12, 2019 05:52
- 1 follower
- 0 comments
- 0 votes
Erica Wass created a post, June 19, 2019 07:56
Start here: What is the Zendesk Connector to Amazon EventBridge and how can I sign up?
1. Community
2. Zendesk Integration EAP - Events Connector for Amazon EventBridge
We have heard from our customers that they would like an easy way to export real-time events from Zendesk to AWS so that they can store, analyze and run diverse AWS Services on this data. This coll...
- Erica Wass
- Edited July 11, 2019 09:58
- 21 followers
- 12 comments
- 2 votes
Erica Wass created an article, December 03, 2018 04:38
Embed personalized, omnichannel support with the Web Widget integrated Chat experience
1. Zendesk updates
2. Announcements
Customers today expect a seamless omnichannel experience and today we're excited to bring that experience to the Zendesk Web Widget. The enhanced experience within the Web Widget enables your custo...
- Erica Wass
- Edited September 13, 2019 04:49
- 30 followers
- 23 comments
- 3 votes
Erica Wass commented, April 11, 2018 06:17
Official comment
Hi all:I'm pleased to say that we are rolling out a feature that allows sidebar apps to expand and collapse. Here is the announcement.
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- Erica Wass
- Created April 11, 2018 06:17
- 0 votes