Erica Wass
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Recent activity by Erica Wass Sort by recent activity-
Release Notes Through 2019-09-27
App Marketplace (Support) indicates the app is available for Zendesk Support. (Chat) indicates the app is available for Zendesk Chat. New: PagerDuty (Support) PagerDuty's real time ope...
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Release Notes Through 2019-09-20
Zendesk Chat Fixed [Widget] A bug where 'isChatting' is returning true when it should actually be returning false. [WIdget] A bug where the Chat Start API was firing when chat ended in Guide/Help ...
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Release Notes Through 2019-09-13
Zendesk Sunshine Objects: Bulk Delete of Custom Objects is now available to be used through our Jobs endpoint: https://developer.zendesk.com/rest_api/docs/sunshine/jobs Zendesk Talk Talk Partn...
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Embed personalized, omnichannel support with the Web Widget integrated Chat experience
Customers today expect a seamless omnichannel experience and today we're excited to bring that experience to the Zendesk Web Widget. The enhanced experience within the Web Widget enables your custo...
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Announcing the Zendesk Events Connector to Amazon EventBridge Early Access Program
We know that a lot of our customers use AWS services as part of their regular data processing and storage workflows, and that Zendesk data is an important part of that data ecosystem that powers wo...