Hi Zendesk team, you're still missing multi-select fields in the Spanish version of this article.
I have the same question as Kunal: if we want to have a metric for # Tickets where Agents used Knowledge Capture, how can we do it?
Hi, Conchita. No worries, I can search for sources to link each item, I was just wondering whether Zendesk already had it publicly available to save time. Thanks for this useful article!
Hi, what about end users who only possess a Facebook ID, into a user with an email address (or Twitter account)? Is it possible to merge?
Hello! Would you have documentation (or a glossary) for each characteristic in that maturity framework?
+1 +1,000 on what @Raphael Rondof said!
@Jessie No problem at all. Thank you!
I'm using "The Humble Squid" theme and I want to activate automatic suggestion when users type in the search box Is there an easy way to do this? Also, feat. suggestion: an easy "tem...
Cool, thanks for your help!
Hi Ryan! Sorry for mixing up the noun: I'm referring to assets that I'm using in the theme.