Eric Ypsilantis
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Activity overview
Latest activity by Eric Ypsilantis-
Eric Ypsilantis created an article,
Can I configure the Web Widget to present Chat on my webpage only when a specific department is online?
Question The routing workflow using triggers described in the article Automatically route chats to departments does not take into account a specific department’s online status. Is it possible to sh...
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Eric Ypsilantis created an article,
Service Incident - June 18th, 2019 - Sell Google Calendar Integration Service Disruption
Summary On June 18, 2019 from 14:22 UTC to 16:55 UTC Zendesk Sell customers experienced issues with Google Calendar integration, preventing calendar syncing and new event creation when interfacing...
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Eric Ypsilantis commented,
Laksh ended up following up in a ticket, but I wanted to share what I suggested here as well for those reading the article. We support the option to use Google Tag Manager to inject the embed snipp...