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Erick Ely

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Latest activity by Erick Ely
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    Erick Ely commented,

    Hey Michael,   As I understand it (or atleast how I've been using it) is "Queue" marks the last agent to be assigned something. The next assignment will go to the user after the user marked with X ...

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    Erick Ely commented,

    Google apps is back up but the problem still persists. Seems like the zendesk API might be acting up. I get the following header when trying to assign via curl: X-Zendesk-API-Warn: Removed restrict...