Mike Lenehan

Total activity

46
Last activity

September 09, 2020 13:44
Member since

February 15, 2013 15:06
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9
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32

Activity overview

Latest activity by Mike Lenehan

Mike Lenehan commented, December 18, 2019 00:33
Nicole S., Since the Salesforce sidebar app will no longer function, as an Agent who relied on that view to see Salesforce data about the ticket requester, what are my options? If I understand what...
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- Mike Lenehan
- Created December 18, 2019 00:33
- 0 votes
Mike Lenehan commented, December 17, 2019 20:46
The above Salesforce integration videos are showing the legacy integration, correct? Are there videos like these for the new integration? I'm unclear about one thing...will the Salesforce App with...
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- Mike Lenehan
- Edited December 18, 2019 00:05
- 0 votes
Mike Lenehan commented, November 13, 2019 22:23
Is there a way to clear the CC list when a follow-up ticket is created?
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- Mike Lenehan
- Created November 13, 2019 22:23
- 0 votes
Mike Lenehan commented, May 17, 2019 00:12
@Jessie Schutz, I'm having a similar issue to Ruud. In your comment, you said I checked on the ticket Yuri created for Denis, and it looks like the bulk sync functionality isn't available on the ...
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- Mike Lenehan
- Edited May 17, 2019 00:15
- 0 votes
Mike Lenehan commented, November 02, 2016 19:41
+1 to add notification when updating Article itself (not just for comments).
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- Mike Lenehan
- Created November 02, 2016 19:41
- 0 votes

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