
Mike Lenehan
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Total activity45
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Last activity
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Member since
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Following0 users
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Votes9
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Activity overview
Latest activity by Mike Lenehan-
Mike Lenehan commented,
Nicole S., Since the Salesforce sidebar app will no longer function, as an Agent who relied on that view to see Salesforce data about the ticket requester, what are my options? If I understand what...
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Mike Lenehan commented,
The above Salesforce integration videos are showing the legacy integration, correct? Are there videos like these for the new integration? I'm unclear about one thing...will the Salesforce App with...
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Mike Lenehan commented,
Is there a way to clear the CC list when a follow-up ticket is created?
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Mike Lenehan commented,
+1 to add notification when updating Article itself (not just for comments).