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Mark Dunkley

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Activity overview

Latest activity by Mark Dunkley
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    Mark Dunkley created a post,

    Weekly JIRA Report

    We have enabled the ZD + JIRA integration and we want to replicate a report we were creating manually before.   We look back in the previous 7d, and want to see: all the JIRA IDs that have been ad...

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    Mark Dunkley commented,

    I have a situation where I want to use the Zendesk JIRA app and you can't do this to bulk edit.  You have to do one at a time.  This situation is compounded since you can't cmd-click tickets open o...

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    Mark Dunkley commented,

    Also here due to this issue.   So if you have a problem incident, and cmd-click from that view, it works.  You can open a bunch up with the old behaviour.   However from the normal search view resu...

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    Mark Dunkley commented,

    Glad I found this before I deleted values.. We need this!!!!!  

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    Mark Dunkley commented,

    We moved from hub and spoke to multi-branding recently and the email templates is a serious PITA. We were planning on spinning in more recent acquisitions into our instance, however, we are pausin...