
Bob Brown
Web Developer at Turboweb
- Total activity 24
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Activity overview
Latest activity by Bob Brown-
Bob Brown commented,
Hi, Deleted tickets are mentioned in the /api/v2/incremental/tickets.json response. My approach for now has been to run this periodically, fetch the tickets mentioned and if they 404 then I can mar...
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Bob Brown commented,
Hi Allen, Any update on this? Cheers, - Bob -
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Bob Brown commented,
Hi Joe, I'm looking into something similar - can you clarify please what you mean by the webhook not covering agent activity? I think my requirements will be covered by ticket events and comments, ...
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Bob Brown commented,
We've abandoned our help centre documentation for this reason and others - although it's still live it's not doing us a good service. The only thing that's keeping us on ZenDesk at the moment is t...
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Bob Brown commented,
Another +1 from me Andrew. I would appreciate a timeframe please so I can let my team know what our way forward is with this. Thanks.