Bob Brown

Web Developer at Turboweb

Total activity 25
Last activity March 11, 2019 20:56
Member since June 10, 2013 23:58

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Votes 8
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Activity overview

Latest activity by Bob Brown

Bob Brown commented, February 26, 2019 21:40
This would be VERY useful for us also - we are implementing a connection between ZenDesk and Nutshell (a CRM) and would like to create emails in Nutshell against the contacts (for archival purposes...
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- Bob Brown
- Created February 26, 2019 21:40
- 0 votes
Bob Brown commented, October 19, 2017 22:19
Hi, Deleted tickets are mentioned in the /api/v2/incremental/tickets.json response. My approach for now has been to run this periodically, fetch the tickets mentioned and if they 404 then I can mar...
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- Bob Brown
- Created October 19, 2017 22:19
- 0 votes
Bob Brown commented, October 17, 2017 23:40
Hi Allen, Any update on this? Cheers, - Bob -
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- Bob Brown
- Created October 17, 2017 23:40
- 0 votes
Bob Brown commented, October 03, 2017 20:44
Hi Joe, I'm looking into something similar - can you clarify please what you mean by the webhook not covering agent activity? I think my requirements will be covered by ticket events and comments, ...
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- Bob Brown
- Created October 03, 2017 20:44
- 0 votes
Bob Brown commented, February 25, 2015 18:41
We've abandoned our help centre documentation for this reason and others - although it's still live it's not doing us a good service. The only thing that's keeping us on ZenDesk at the moment is t...
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- Bob Brown
- Created February 25, 2015 18:41
- 1 vote
Bob Brown commented, February 04, 2014 20:06
Another +1 from me Andrew. I would appreciate a timeframe please so I can let my team know what our way forward is with this. Thanks.
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- Bob Brown
- Created February 04, 2014 20:06
- 0 votes