Jillana Peterson

1. Zendesk updates
2. Service notifications
3. Service Incident - March 23rd, 2021 - Regional Network Issues

Postmortem published March 26, 2021.

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• Jillana Peterson
• Created March 26, 2021 15:54
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1. Zendesk updates
2. Service notifications
3. Scheduled Maintenance - April 6 - 8th - WhatsApp Business API Clients

This maintenance window has moved to April 6th - 8th at the times noted above.

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• Jillana Peterson
• Created March 17, 2021 15:51
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1. Zendesk updates
2. Service notifications
3. Service Incident - March 12th, 2021 - Anonymous User Authentication Errors

Postmortem published March 16, 2021.

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• Jillana Peterson
• Created March 16, 2021 16:50
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1. Zendesk updates
2. Service notifications
3. Service Incident - March 7th, 2021 - Network Connectivity Issues on Pod 15

Postmortem published March 10, 2021.

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• Jillana Peterson
• Created March 10, 2021 17:24
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1. Zendesk updates
2. Service notifications
3. Service Incident - February 19th, 2021 - US Access Issues

Postmortem published March 2, 2021.

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• Jillana Peterson
• Created March 02, 2021 22:51
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1. Zendesk updates
2. Service notifications
3. Service Incident - February 10th, 2021 - Composer Issue

Postmortem published February 18, 2021.

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• Jillana Peterson
• Created February 18, 2021 21:49
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1. Zendesk updates
2. Service notifications
3. Service Incident - February 2nd, 2021 - Agent Workspace Chat Issues

Postmortem published February 11, 2021.

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• Jillana Peterson
• Created February 12, 2021 00:17
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1. Zendesk updates
2. Service notifications
3. Service Incident - December 14th, 2020 - Google Mail Connector Issues

Postmortem published January 21, 2021.

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• Jillana Peterson
• Created January 21, 2021 22:55
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1. Zendesk updates
2. Service notifications
3. Service Incident - December 23rd, 2020 - 522 Errors on Pods 17 & 18

Postmortem published January 7, 2021.

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• Jillana Peterson
• Created January 07, 2021 18:27
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