Brendan Ittelson

1. Community
2. Feedback on Chat
3. Chat assigns to original agent when transfered

Any updates on this? We do not use auto chat routing and it's very annoying that if the chat starts in one department and then transfers to a second, and the second opens a ticket, it still assigns...

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• Brendan Ittelson
• Created March 09, 2017 17:32
• 0 votes

1. Community
2. Feedback on Support
3. Ability to merge organizations [closed for comments]

+1

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• Brendan Ittelson
• Created November 17, 2016 19:10
• 0 votes

1. Community
2. Feedback on Support
3. Add 'Remove cc' trigger/automation action

+1 for removing CCs...

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• Brendan Ittelson
• Created November 03, 2016 17:38
• 0 votes

1. Cross Product
2. ...
3. Managing global security and user access
4. Configuring your firewall for use with Zendesk

Is it possible to get more clarity on the use of this new set of addresses especially since they appear to be AWS addresses as opposed to Zendesk's own data center?

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• Brendan Ittelson
• Created July 11, 2016 06:59
• 0 votes