Avatar

Angus Chan

  • Total activity
    9
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    4

Activity overview

Latest activity by Angus Chan
  • Avatar

    Angus Chan commented,

    Hi Rebecca, Thanks for getting back and I hope the function will be available soon. I found the satisfaction rating page of support.zendesk.com does look similar to that of your own HC so I believe...

  • Avatar

    Angus Chan commented,

    Hi Zendesk team, We are not setting up the satisfaction scroll and we found that the page opened by temporary link does not have the same look-and-feel of our current HelpCenter. Is there any way t...

  • Avatar

    Angus Chan commented,

    Too bad there is no brand function in the app. I hope it will be available soon

  • Avatar

    Angus Chan commented,

    Hi Support Team, It is possible to link a JIRA ticket to the Zendesk one if the JIRA issue key or link is known, however is it possible to "search" for a JIRA ticket in the apps as well?

  • Avatar

    Angus Chan commented,

    Hi Zendesk Team,  Is it possible to hide the non related field when we use Ticket Form in Bulk update? Example, if I bulk update the tickets to the "Hardware request" form, in the update box  the "...