Bala Gopalan
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Activity overview
Latest activity by Bala Gopalan-
Bala Gopalan commented,
https://support.zendesk.com/hc/en-us/articles/204890268/comments/360002774753 What does "short": true do in this example?I could not find docs for it. Assumed it would show a truncated version wher...
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Bala Gopalan commented,
Alejandro, could you lmk when this feature was introduced? Is there a doc, blog post, or KB article you could point me to?I was surprised today that one of the Agents (Team Leader role) was able t...