Emilie Duveau
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Activity overview
Latest activity by Emilie Duveau-
Emilie Duveau created a post,
Jira & Zendesk: Get "labels type" options when creating a Jira ticket from Zendesk ticket
Hello,When creating a Jira ticket from Zendesk using the Jira app, the only option available for "labels" type field is "add a new label".It would be nice to be able to retrieve the already existin...
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Emilie Duveau commented,
Hello Nicole, Our case is to provide a way for our B2B customers to export the list of requests they can see in their help centers. As they can see the requests of all people from their organizatio...
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Emilie Duveau commented,
Our customers are looking forward to have this.
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Emilie Duveau commented,
Graeme, It worked when I didn't copy/pasted it directly from this page - good to know! Thanks a lot!
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Emilie Duveau commented,
Graeme, I call the URL https://myzendesk.zendesk.com/api/v2/users/userID.json. It updates the given end-user. It perfectly works like this for the update of the field "test_trigger". Thanks.
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Emilie Duveau commented,
Hello Graeme, Thanks for the example, it really fits our need. However, I have the same error Sheldon got (but I can't find an answer on how to fix it). I send this JSON: { "user":{ "user_fields": ...