Avatar

Kristina Roberson

  • Total activity
    7
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    3

Activity overview

Latest activity by Kristina Roberson
  • Avatar

    Kristina Roberson commented,

    My phone is iPhone 6S+ IOS 11.1.1 Is there anything I need to do to improve the app on this device?   Thank you, Kristina

  • Avatar

    Kristina Roberson created a post,

    TIME on chat transcript email is not set to my timezone

    Answered

    We noticed the time on the chat transcript email intro is 6 hrs ahead of our time [America/Chicago CST]. I already spoke to your general support staff and they said it’s what time your main system ...

  • Avatar

    Kristina Roberson created a post,

    APP logging me out

    Answered

    There seems to be a glitch in the app that seems to log you out and you don’t get the notifications. You only realize it when you open the app again and it automatically starts this login process. ...

  • Avatar

    Kristina Roberson created a post,

    HISTORY should include ALL visitors, even ones who don't initiate CHAT

    Answered

    We've noticed that some visitors to our site don't initiate a chat session, however, it's nice to see their user info- where they are from, what path they came from to our site, etc. We see their i...