Timur B
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Last activity
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Activity overview
Latest activity by Timur B-
Timur B created a post,
Hourly Backlog Snapshots
Hi! There is a need in knowing how many tickets we have unreplied (new + open + on-hold) by a specific time - we want to know which of our three shifts gets the most tickets to work with. I've foun...
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Timur B commented,
Hi, I'm not sure I understand what you mean by inactive Insights accounts. Could you please clarify that?