Larry Garfield
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Activity overview
Latest activity by Larry Garfield-
Larry Garfield commented,
My company spoke to a ZenDesk representative on the phone recently and discussed this issue among others. ZenDesk make it clear that code block support in the Help Center / Guide is not on their ro...
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Larry Garfield commented,
Most users of our product are configuring it via YAML files. A large part of what they do with support is show us YAML snippets and ask "What did I do wrong here?" Having those snippets be unforma...
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Larry Garfield commented,
I'm currently evaluating ZenDesk Guide as a knowledge base for our company, for potentially both internal and external docs. The lack of a code sample formatting option could very well be a deal-b...