Aaron Elliott

BAU Manager

Total activity

40
Last activity

May 03, 2020 23:21
Member since

February 16, 2018 04:10
Following

0 users
Followed by

0 users
Votes

16
Subscriptions

19

Activity overview

Latest activity by Aaron Elliott

Aaron Elliott commented, August 21, 2019 06:01
Just tried to implement this and it was an epic fail. Role based options is not suitable for our use. To use the feature we would require the following to be an option with setup. 1. Play feature ...
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- Aaron Elliott
- Created August 21, 2019 06:01
- 5 votes
Aaron Elliott commented, July 15, 2019 22:44
+1 vote for me too. I believe this to be a major flaw in the way the pending status works with SLAs. I also have scenarios where we are waiting on further information on from a customer, but the la...
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- Aaron Elliott
- Created July 15, 2019 22:44
- 0 votes
Aaron Elliott commented, February 26, 2019 21:38
I think this is a great idea. This will help drive users to the community.
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- Aaron Elliott
- Created February 26, 2019 21:38
- 0 votes
Aaron Elliott commented, February 14, 2019 21:58
If it's two different ticket fields, they can't have the same tag. I use a variation of the tag, ie order_status_1. The main problem with different tags is the reporting. You can use a custom metri...
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- Aaron Elliott
- Created February 14, 2019 21:58
- 0 votes
Aaron Elliott commented, September 18, 2018 03:53
+1 for me. Need to be able to add attachments to Organizations.
- View comment
- Aaron Elliott
- Created September 18, 2018 03:53
- 1 vote

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