Ritz Kukreja
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Recent activity by Ritz Kukreja-
Clone App Ticket Enhancement - Issue with Third Party Integration
Hi Can we have another enhancement of the Clone app. Currently it is cloning every thing, all the states of the ticket as well. We have a custom API integration that is linking to another ticketin...
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Import Ticket Form data in Macro Comment Description
AnsweredHi All It's been few hours I am trying to figure out a way where I can extract the data from the Form used by the Agents into the Macro description. Use case: Agent works on a ticket and fills ou...