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Stian

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Latest activity by Stian
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    Stian created a post,

    Scheduled Activity Reports

    I have tried to set up a scheduled reports for some of our agents. Basically, the "Assignee Activity"-tab from the out-of-the-box "Zendesk Support"-report is sufficient. So I have cloned that repor...

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    Stian commented,

    Is there a way of setting up automatic reminders for side-conversation recipients, should they not respond?