Theresa Ilijevich
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Activity overview
Latest activity by Theresa Ilijevich-
Theresa Ilijevich commented,
Hi Jessie - thanks so much for replying in. We did take a look at Wes's solution but to be honest is a bit over our non-IT heads. We are looking at just attaching the document rather than embeddi...
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Theresa Ilijevich commented,
Hi All - Im looking to upload a PDF as well in an article....specifically an owners manual for customer to access. Any tips or further enhancement on this subject?
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Theresa Ilijevich commented,
+1 desktop notifications for agents when a new ticket is created. Trigger email is flooding inbox and not necessary since the team is working directly in the Support dashboard. Help!