Jackie Ordan

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Out of Office v2 app

Chris Sos we're having the same problem Aditya described above. Anything my team can do to help your team debug this?

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• Jackie Ordan
• Created October 14, 2019 14:41
• 1 vote

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Out of Office v2 app

Chris Fellows Tiffany Green are we still on pace for this to launch tonight in the US? Just trying to figure out if I need a way for my team to function without this app or not

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• Jackie Ordan
• Created October 10, 2019 18:03
• 0 votes

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Out of Office v2 app

We want tickets to be taken by agent B if agent A (the assignee) is OOO, but if agent B doesn’t get to the ticket before agent A gets back, the ticket should stay with agent A. Can this app do that...

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• Jackie Ordan
• Created October 03, 2018 04:05
• 0 votes

1. Support
2. ...
3. Tickets
4. Multibrand resources

hello! hypothetical scenario as we're exploring launching multiple brands: if an end user searches for an article in in brand a's help center, but the answer to their query is in brand b's help cen...

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• Jackie Ordan
• Created July 09, 2018 20:21
• 0 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Inserting videos in articles

Is there a way to make videos responsive so the size adjusts with a change in window size, and for mobile web?

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• Jackie Ordan
• Created June 07, 2018 02:39
• 1 vote