Gerald Crawford commented,
+1 for this request. Seems like a very simple thing to incorporate. And one obviously needed. Pointless to have Internal/External comments if you are unable to filter that when printing as well. T...
Gerald Crawford created a post,
Our organization supports companies, but only through designated support contacts. Most companies have multiple support contacts within their organization. What we need is a way that the support c...
Gerald Crawford commented,
Hi Nicole, Here is another situation that my team is running across. We currently have the "Pending" status configured to automatically close in 7 days. We have found this works for thos...
Gerald Crawford commented,
Nicole, Read back through this thread and you will find at least a half a dozen business cases for more flexibility in this function. And overwhelmingly the response is not that the current statuse...
Gerald Crawford commented,
Hello Jessie, I understand completely as far as the identity of a user being determined by email address. Problem is that in today's business world that one person is not tied to a single position...
Gerald Crawford commented,
Not certain if this should be moved over to product feedback or enhancements. But can this be administrator choice? I have dealt with many companies in the past that may have people communicate fr...
Gerald Crawford commented,
We are not on the Enterprise level for usage yet...but since the Sandbox is only an option at the presumably higher volume utilization companies I would have to agree with many already mentioned. ...
Gerald Crawford commented,
+1 So it is 2018, this feature has been requested for many years and by many people and this still is not a feature. Zen Team I would recommend paying attention to the client base. There are far ...