Ryan Millar

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Latest activity by Ryan Millar
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    Ryan Millar commented,

    Why is there no ability to change text colour or highlight? We need macros to highlight placeholder text for agents and also need to be able to highlight  text in replies to certain end users 

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    Ryan Millar commented,

    I'm going to do it by downloading the users xml and then changing email addresses and re-uploading via the bulk user import rather than via the api. Having some issues with phone numbers not being ...

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    Ryan Millar created a post,

    Bulk obsfucation

    Hi, I am working on testing the implementation of Zendesk and as a part of this we are performing a data migration prior to sme/uat testing. Following this, rather than disabling triggers, automati...