Avatar

Ryan Millar

Follow
  • Total activity 5
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 1

Activity overview

Latest activity by Ryan Millar
  • Avatar

    Ryan Millar commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Formatting text with Markdown

    Why is there no ability to change text colour or highlight? We need macros to highlight placeholder text for agents and also need to be able to highlight  text in replies to certain end users 

    • View comment
    • Ryan Millar
    • Created
    • 0 votes
  • Avatar

    Ryan Millar commented,

    1. Community
    2. Support Q&A
    3. Bulk obsfucation

    I'm going to do it by downloading the users xml and then changing email addresses and re-uploading via the bulk user import rather than via the api. Having some issues with phone numbers not being ...

    • View comment
    • Ryan Millar
    • Created
    • 0 votes
  • Avatar

    Ryan Millar created a post,

    Bulk obsfucation

    1. Community
    2. Support Q&A

    Hi, I am working on testing the implementation of Zendesk and as a part of this we are performing a data migration prior to sme/uat testing. Following this, rather than disabling triggers, automati...

    • Ryan Millar
    • Created
    • 2 followers
    • 2 comments
    • 0 votes