Jolanda Jokinen
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Activity overview
Latest activity by Jolanda Jokinen-
Jolanda Jokinen commented,
I have exactly the same issue: when an agent is writing something in chat, but customer disconnects before agent submits the message, the whole message is gone. It would be great to be able to cop...
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Jolanda Jokinen commented,
Hey Chris,Did you ever get any other solution for this than waiting for 10-20 seconds before closing the chat?As sometimes, if the customer has a bad connection, it shows on our end that they leave...