Martin

1. Community
2. Feedback on Explore
3. Query name is not updating on Explore custom dashboard

I agree with the above comments and would be interested to know how others work around this 'feature'.  

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• Martin
• Created July 27, 2020 00:51
• 0 votes

1. Community
2. Feedback on Support
3. How to view a list of all Organizations, with the Organization fields as the columns?

I would like to see this too - so +1 from me.

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• Martin
• Created July 17, 2020 01:56
• 0 votes

1. Community
2. Explore Q&A
3. Writing a query in Explore which filters by year and reports by month on multiple fields.

Thanks for your response, Kay. I am not sure why the values do not match up but yes, some includes tickets also had CSAT so that is rules out. I did some troubleshooting and removing the line AND [...

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• Martin
• Created June 24, 2020 23:54
• 0 votes

1. Community
2. Explore Q&A
3. Writing a query in Explore which filters by year and reports by month on multiple fields.

I would also like to add that this will exclude tickets updated with a CSAT after bring solved, since the last update time will <> solved time, breaching the condition: AND [Update - Timestamp]=[Ti...

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• Martin
• Created June 24, 2020 06:32
• 0 votes

1. Community
2. Explore Q&A
3. Writing a query in Explore which filters by year and reports by month on multiple fields.

Thanks Kay, that was awesome - really I wish this kind of info was documented (or if it is, it was more available). The query worked but there was an additional twist. The time taken to resolve the...

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• Martin
• Created June 22, 2020 22:34
• 0 votes

1. Community
2. Feedback on Explore
3. Allow custom fields in Backlog Dataset

This would hugely improve the value of the dataset.

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• Martin
• Created February 12, 2020 23:17
• 2 votes