Kristin Z.
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Activity overview
Latest activity by Kristin Z.-
Kristin Z. commented,
Hi, in the LEAVE A MESSAGE ContactForm of the web widget, is there a way to pre-select from a custom drop down? we have set a custom field which is a drop down menu, titled "Reason for contacting u...
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Kristin Z. commented,
Brett, We are already using the API and we found what we were looking for with that, thank you for pointing me in the right direction! :)
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Kristin Z. commented,
Hi,Is it possible to find the ID of a department so that we dont need to use the string of the name in our code? Sometimes we change the department name but want to ensure we dont need to update th...
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Kristin Z. commented,
Hi, We previously used $zopim.livechat.window.show(); to show the chat window on button click if chat is available, but now it triggers the main help search window and we dont want that - it confus...
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Kristin Z. commented,
Hey Jessie, Sorry, my comment is a little old and I didnt update - we got it to work on our site, i think there is just a bit of delay when updating template files and maybe I wasnt patient enough....
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Kristin Z. commented,
Thanks so much, Jessie! :)
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Kristin Z. commented,
Hello, Is there a workaround for this, besides just adding an empty category? Adding an empty category is fine, but I am concerned someone will accidentally find the link to it. Thank you~Kristin
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Kristin Z. commented,
Hi, I am creating my own dropdown menu instead of using {{user_info}}, because we want that menu to have additional links. How would I generate a link to "My Profile"? I tried {{link 'user_profile'...
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Kristin Z. commented,
This doesn't work for me. I've enabled chat under "Integrations", and placed {{chat}} in my footer. I refresh the page & nothing happens. It doesn't even place anything within the container. What a...