Susan Walders

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Latest activity by Susan Walders
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    Susan Walders commented,

    Hi! I created a report to show me how many tickets are tagged as merged. I wanted to be able to quickly see how many new tickets were not included in the solved ticket total because they were dupli...

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    Susan Walders commented,

    Hi! In October 2016 in this feed, Claire and Jessie had a discussion about excluding merged tickets from the report for number of tickets and Jessie suggested "When you merge two tickets, the one t...