Shlomi Porush
-
Total activity15
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions6
Activity overview
Latest activity by Shlomi Porush-
Shlomi Porush commented,
Brett Bowser side conversations are only available only to pro and enterprise users. Why?? As if a regular user does not need this capability.
-
Shlomi Porush commented,
When replies become private comments Replies to ticket notifications sent from email become private comments in these cases: If a requester or CC replies to a ticket notification, and the reques...
-
Shlomi Porush commented,
Here is a screenshot The option to remove the company name is quite basic...
-
Shlomi Porush commented,
This is a pain - all emails imported to Zendesk go to the "suspension" tab. Our emails are on Office 365I have setup a rule in outlook to redirect all incoming emails to Zendesk, Nothing more!
-
Shlomi Porush commented,
Thanks Jessie for the Reply I was not clear enough (sorry about that) My intention was in the email itself - not the sender's name. the responses on the email. Is it possible to remove the company ...
-
Shlomi Porush commented,
Thanks Nicole, I have joined the beta Looking forward to hear from business / company's working with zendesk RTL.
-
Shlomi Porush created a post,
Remove company name from comment on emails
Hi We are using zendesk support to communicate with our customers on emails (mostly).Our language is Hebrew so I adjusted the emails sent out from zendesk to be in RTL format. But i have a problem ...
-
Shlomi Porush commented,
Can i remove the compny name from the agant name?